‘Why Leaders need to be Systems Thinkers’ webinar

Our free online webinar on Monday 30 November 2015, will introduce video highlights from the Business Perspectives roundtable on Why Leaders need to be Systems Thinkers. The topic is based around the winter of 2014/15 when the UK NHS experienced its biggest ever “winter crises” within the Accident and Emergency (A&E) care system. A crisis which is part of a repeated problem that occurs at the same time each year.


In this webinar, we take the views of a number of experts who have studied last year’s winter crisis and its underlying causes.  The panel strongly believe that many senior managers still have a limited understanding of the full set of underlying causes.  Hence they will not be able to solve this problem unless they develop good systems thinking skills, start to correctly diagnose problems within their system and find the most effective solutions.  Presenters will provide insights to how behaviour has to change to lead the system improvement and prevent management practices that make the problems worse rather than better.

The discussions will consider whether other organisations in both public and private sectors can learn from the experience of the winter crisis to see whether or not similar knowledge and behaviour change is needed in other sectors.

We’ll draw on these contributions from the roundtable and further develop these discussion points during the webinar, where we invite you to contribute via our live online polls and Q&A forums.

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